Buyers Policy

This document is an electronic record in terms of the Information Technology Act, 2000, and the rules made thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Buyer Terms & Conditions ("Buyer Terms") govern the purchase of products by buyers ("Buyer", "you", "your") from AutoBest Fixit ("Company", "we", "us", "our") through the website https://autobestfixit.com/ ("Website"). These Buyer Terms are in addition to the Terms & Conditions of Use and other policies published on the Website.

1. Scope & Applicability

  • These Buyer Terms apply to all buyers who place orders on the Website.

  • By placing an order, the buyer agrees to comply with these buyer terms, the terms & conditions of use, and other applicable policies.

2. Buyer Obligations

Buyers agree to:

  • Provide accurate and complete personal, contact, and delivery information

  • Select correct vehicle details including make, model, year, variant, and engine type

  • Review product descriptions and compatibility information carefully before placing an order

  • Use products strictly in accordance with manufacturer specifications

3. Product Compatibility

  • Vehicle compatibility information is provided for reference purposes only.

  • AutoBest Fixit does not guarantee absolute accuracy of compatibility data.

  • Buyers are solely responsible for verifying product compatibility with their vehicle.

  • Orders placed with incorrect compatibility details are not eligible for return or refund.

4. Pricing & Payments

  • Product prices displayed on the website are inclusive or exclusive of taxes as specified.

  • Prices may change without prior notice.

  • Buyers agree to pay the full amount displayed at checkout.

  • Payments must be completed through authorised payment methods available on the website.

5. Order Acceptance & Fulfilment

  • All orders are subject to acceptance and confirmation by AutoBest Fixit.

  • AutoBest Fixit reserves the right to cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraud.

  • Order confirmation does not guarantee delivery if circumstances beyond control arise.

6. Delivery & Risk Transfer

  • Delivery timelines are estimates and may vary.

  • Risk of loss or damage to products transfers to the buyer upon delivery.

  • Buyers are advised to inspect packages at the time of delivery.

7. Returns, Refunds & Replacements

  • Returns, refunds, and replacements are governed strictly by the Returns & Refund Policy published on the website.

  • Buyers must raise return requests within the specified timelines.

  • Unauthorised or policy-violating returns will not be accepted.

8. Installation & Usage

  • AutoBest Fixit does not provide installation services unless explicitly stated.

  • Installation must be carried out by qualified professionals.

  • Products damaged due to improper installation or usage are not eligible for return or refund.

9. Warranty Disclaimer

  • Warranty, if any, is provided by the manufacturer or supplier.

  • AutoBest Fixit does not provide independent warranties unless explicitly stated.

  • Warranty claims must be raised directly with the manufacturer where applicable.

10. Limitation of Liability

To the maximum extent permitted by law, AutoBest Fixit shall not be liable for:

  • Incorrect orders placed due to buyer error

  • Vehicle damage, mechanical failure, or personal injury arising from product use

  • Indirect, incidental, or consequential damages

11. Indemnity

Buyers agree to indemnify and hold harmless AutoBest Fixit from any claims, damages, losses, liabilities, or expenses arising from:

  • Breach of these Buyer Terms

  • Incorrect vehicle information provided by the Buyer

  • Improper use or installation of products

12. Suspension & Termination

AutoBest Fixit reserves the right to suspend or terminate buyer accounts in case of misuse, fraudulent activity, or violation of these Buyer Terms.

13. Governing Law & Jurisdiction

These Buyer Terms shall be governed by and construed in accordance with the laws of India. Courts located in Delhi shall have exclusive jurisdiction.

14. Amendments

AutoBest Fixit reserves the right to modify these Buyer Terms at any time. Updated terms will be effective upon publication on the website.

15. Contact Information

For queries related to these Buyer Terms, please contact:

AutoBest Fixit
Email: sales@autobest.co.in
Phone: +91 88885 88886
Address: Showroom, Pillar No. 177, C - 4, First Floor, Ring Rd, next to BMW, Rajouri Garden, Delhi, 110027