Shipping & Delivery Policy

 

This document is an electronic record in accordance with the Information Technology Act, 2000, and applicable rules made thereunder. This Shipping & Delivery Policy governs the shipment and delivery of products purchased from https://autobestfixit.com/ 

1. Shipping Coverage

AutoBest Fixit ships products across India, subject to serviceability of the delivery location by our logistics partners.

2. Order Processing Time

  • Orders are generally processed within 1–3 business days after successful payment confirmation.

  • Processing time may vary depending on product availability, order verification, or operational constraints.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Timelines

  • Estimated delivery timelines vary based on location, courier partner, and product type.

  • Metro cities: 3–6 business days

  • Non-metro / remote locations: 5–10 business days

  • Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, courier delays, strikes, or government restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.

  • Charges may vary based on product weight, dimensions, and delivery location.

  • AutoBest Fixit reserves the right to revise shipping charges without prior notice.

5. Dispatch & Tracking

  • Once your order is dispatched, you will receive shipment details via email or SMS, including tracking information (where available).

  • Customers are advised to track shipments using the courier partner’s tracking link.

6. Delivery Process

  • Products will be delivered to the address provided at checkout.

  • Please ensure accurate and complete delivery details to avoid delays.

  • Delivery may require a signature or OTP verification at the time of receipt.

  • Customers are advised to inspect the package at the time of delivery and report visible damage immediately.

7. Delayed or Failed Delivery

  • AutoBest Fixit is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, or force majeure events.

  • In case of failed delivery attempts due to customer unavailability, the courier may attempt redelivery or return the shipment.

  • Additional charges, if any, arising due to re-delivery may be borne by the customer.

8. Damaged or Missing Shipments

  • If you receive a damaged package or missing items, please notify us within 24 hours of delivery.

  • Customers must provide supporting images/videos for verification.

  • All claims are subject to inspection and approval.

9. International Shipping

Currently, AutoBest Fixit does not offer international shipping.

10. Contact Information

For shipping or delivery-related queries, please contact us:

AutoBest Fixit
Email: sales@autobest.co.in
Phone: +91 88885 88886
Address: Showroom, Pillar No. 177, C - 4, First Floor, Ring Rd, next to BMW, Rajouri Garden, Delhi, 110027