TERMS AND CONDITIONS OF USE
Terms and Conditions of Use
These Terms and Conditions of Use ("Terms") govern your access to and use of the website https://autobestfixit.com/ (the "Website") operated by AutoBest Fixit ("Company", "we", "us", "our"). These Terms apply to all visitors, users, buyers, and others who access or use the Website.
1. Acceptance & Scope
These Terms set out the legally binding conditions for using the Website, its features, and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
Additional policies published on the Website, including the Privacy Policy, Shipping & Delivery Policy, Returns & Refunds Policy, Secure Payment Policy, and Disclaimer, form an integral part of these Terms and should be read together.
2. Use of the Website
- The Website provides an online platform for searching and purchasing automobile spare parts and related products.
- Users agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
- Any attempt to interfere with the Website's security, integrity, or performance is strictly prohibited.
- Users must not use the Website to transmit harmful, fraudulent, or misleading content.
3. Eligibility
- Use of the Website is available only to persons capable of forming a legally binding contract under the Indian Contract Act, 1872.
- The Website is intended for users who are 18 years of age or older.
- By using the Website, you confirm that you are at least 18 years of age.
4. User Accounts
- Certain features of the Website may require account registration.
- Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
- Users must notify AutoBest Fixit immediately of any unauthorised use of their account.
- AutoBest Fixit shall not be liable for losses arising from unauthorised account access due to user negligence.
5. Product Information
- Product listings, descriptions, images, specifications, and compatibility details are provided for general reference purposes only.
- Images are indicative, and actual products may differ in appearance, packaging, or specifications.
- AutoBest Fixit does not warrant that all product information is complete, accurate, or error-free at all times.
6. Pricing & Availability
- Prices and availability are subject to periodic change. Prices displayed at the time of checkout are final for that transaction.
- Despite reasonable efforts, errors in pricing or product information may occasionally occur.
- AutoBest Fixit reserves the right to cancel orders affected by such errors. In such cases, customers will be notified promptly and fully refunded.
7. Orders & Payments
- Orders placed on the Website are subject to acceptance and confirmation by AutoBest Fixit.
- Payments must be made through the authorised payment methods available at checkout.
- Orders suspected of fraud, misuse, or policy violations may be cancelled without prior notice.
- Order confirmation does not guarantee availability; in case of stock unavailability after payment, a full refund will be issued.
8. Shipping, Returns & Refunds
- Shipping, delivery, cancellation, returns, and refunds are governed by the respective policies published on the Website.
- Users are strongly advised to review these policies before placing orders.
- All return and refund requests are subject to the conditions outlined in the Returns & Refunds Policy.
9. Vehicle Compatibility & Installation
- Compatibility information provided on the Website is indicative and based on data from manufacturers, suppliers, and third-party databases.
- Customers are solely responsible for independently verifying part compatibility with their specific vehicle before placing an order.
- AutoBest Fixit is not responsible for incorrect purchases arising from compatibility errors or customer assumptions.
- Installation should be performed only by qualified or authorised professionals. AutoBest Fixit is not liable for damage arising from improper installation.
10. Intellectual Property
- All content on the Website, including text, graphics, logos, images, and software, is owned by or licensed to AutoBest Fixit.
- Unauthorised use, reproduction, distribution, or modification of any content is strictly prohibited and may result in legal action.
11. Third-Party Links
The Website may contain links to third-party websites for user convenience. AutoBest Fixit does not control, endorse, or assume responsibility for the content, privacy practices, or policies of any third-party website. Users are advised to review the terms and policies of such websites independently.
12. Limitation of Liability
To the maximum extent permitted by applicable Indian law:
- AutoBest Fixit shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Website or products purchased.
- This includes, without limitation, damages for loss of profits or business interruption.
- Nothing in these Terms limits or excludes liability for death, personal injury, or any rights guaranteed to consumers under the Consumer Protection Act, 2019.
13. Indemnity
Users agree to indemnify and hold harmless AutoBest Fixit, its directors, employees, and partners from any claims, damages, losses, or expenses (including legal costs) arising from misuse of the Website, violation of these Terms, or infringement of any third-party rights.
14. Suspension & Termination
AutoBest Fixit reserves the right to suspend or terminate any user's access to the Website at its discretion, particularly in cases of violation of these Terms, fraudulent activity, or non-compliance with applicable laws, without prior notice.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi.
16. Amendments
AutoBest Fixit reserves the right to modify these Terms at any time. Updated Terms will be effective upon posting on the Website. Continued use of the Website after such changes constitutes your acceptance of the updated Terms. We encourage users to review this page periodically.
17. Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, the details of the designated Grievance Officer are as follows:
Grievance Officer: (Please insert responsible person's name) Organisation: AutoBest Fixit Website: https://autobestfixit.com/ Email: support@autobestfixit.com Phone: +91 9999990622 (Mon–Fri, 8:00 AM to 7:00 PM)
Grievances may be submitted in writing to the above contact details. We will endeavour to acknowledge and resolve all grievances within 30 days of receipt.
18. Contact Us
For any questions or concerns regarding these Terms, please contact us:
AutoBest Fixit 📍 C-4, 1st Floor, Ring Road, Rajouri Garden, New Delhi – 110027 📞 +91 9999990622 (Mon–Fri, 8:00 AM to 7:00 PM) 📧 support@autobestfixit.com 📧 autobestfixit@gmail.com
These Terms are governed by Indian law and comply with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020.