Secure Payment Policy

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules made thereunder. This Secure Payment Policy describes how payments are processed and protected on https://autobestfixit.com/ ("Website").

1. Payment Security

At AutoBest Fixit, we prioritise the security of your online transactions. All payments made on our website are processed through secure and trusted payment gateway partners that comply with applicable security standards and regulations.

We do not store, process, or retain your complete credit card, debit card, CVV, or net banking credentials on our servers.

2. Accepted Payment Methods

We may offer one or more of the following payment options:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Other payment methods are made available from time to time

Available payment options may vary based on location, device, or payment gateway availability.

3. Payment Processing

  • All transactions are encrypted using Secure Socket Layer (SSL) technology.

  • Payment authorisation and processing are handled directly by our payment gateway partners.

  • AutoBest Fixit does not have access to or control over your sensitive payment information.

4. Transaction Confirmation

  • Upon successful payment, customers will receive an order confirmation via email or SMS.

  • In case of payment failure or interruption, the amount (if debited) will be reversed as per the payment provider’s timelines.

5. Failed or Pending Transactions

  • If a transaction fails but the amount is debited, customers are advised to wait for 3–7 business days for automatic reversal.

  • If the amount is not reversed within this period, customers may contact us with transaction details for assistance.

6. Fraud Prevention

AutoBest Fixit reserves the right to:

  • Verify transactions before order processing

  • Cancel orders suspected of fraudulent activity

  • Request additional verification where necessary

Such actions are taken solely in the interest of customer and platform security.

7. Third-Party Payment Gateways

Payments are processed via third-party payment gateway providers. AutoBest Fixit is not responsible for any technical issues, downtime, or errors arising from payment gateway services. Users are advised to review the respective payment gateway’s terms and privacy policies.

8. Refunds & Chargebacks

  • Refunds, if applicable, are processed in accordance with our Returns & Refund Policy.

  • Chargebacks raised without first contacting AutoBest Fixit may result in delayed resolution.

  • AutoBest Fixit reserves the right to provide transaction details to banks or payment gateways for dispute resolution.

9. Changes to This Policy

AutoBest Fixit reserves the right to modify this Secure Payment Policy at any time. Updates will be posted on the website with a revised effective date.

10. Contact Information

For payment-related queries or concerns, please contact us:

AutoBest Fixit
Email: sales@autobest.co.in
Phone: +91 88885 88886
Address: Showroom, Pillar No. 177, C - 4, First Floor, Ring Rd, next to BMW, Rajouri Garden, Delhi, 110027

This Secure Payment Policy is designed in line with standard Indian e-commerce security practices and payment gateway compliance requirements.