Order and Returns

Shipping & Delivery Policy

This document is an electronic record in accordance with the Information Technology Act, 2000, and applicable rules made thereunder. This Shipping & Delivery Policy governs the shipment and delivery of products purchased from https://autobestfixit.com/. . By placing an order, you agree to the terms mentioned below.

1. Shipping Coverage

AutoBest Fixit ships products across India, subject to serviceability of the delivery location by our logistics partners.

2. Order Processing Time

  • Orders are generally processed within 1–3 business days after successful payment confirmation.

  • Processing time may vary depending on product availability, order verification, or operational constraints.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Timelines

  • Estimated delivery timelines vary based on location, courier partner, and product type.

  • Metro cities: 3–6 business days

  • Non-metro / remote locations: 5–10 business days

  • Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, courier delays, strikes, or government restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.

  • Charges may vary based on product weight, dimensions, and delivery location.

  • AutoBest Fixit reserves the right to revise shipping charges without prior notice.

5. Dispatch & Tracking

  • Once your order is dispatched, you will receive shipment details via email or SMS, including tracking information (where available).

  • Customers are advised to track shipments using the courier partner’s tracking link.

6. Delivery Process

  • Products will be delivered to the address provided at checkout.

  • Please ensure accurate and complete delivery details to avoid delays.

  • Delivery may require a signature or OTP verification at the time of receipt.

  • Customers are advised to inspect the package at the time of delivery and report visible damage immediately.

7. Delayed or Failed Delivery

  • AutoBest Fixit is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, or force majeure events.

  • In case of failed delivery attempts due to customer unavailability, the courier may attempt redelivery or return the shipment.

  • Additional charges, if any, arising due to re-delivery may be borne by the customer.

8. Damaged or Missing Shipments

  • If you receive a damaged package or missing items, please notify us within 24 hours of delivery.

  • Customers must provide supporting images/videos for verification.

  • All claims are subject to inspection and approval.

9. International Shipping

Currently, AutoBest Fixit does not offer international shipping.

10. Contact Information

For shipping or delivery-related queries, please contact us:

AutoBest Fixit
Email: sales@autobest.co.in
Phone: +91 88885 88886
Address: Showroom, Pillar No. 177, C - 4, First Floor, Ring Rd, next to BMW, Rajouri Garden, Delhi, 110027

This Shipping & Delivery Policy is designed in line with standard Indian e-commerce and automobile spare parts industry practices.